Fees & Insurance

    As of October 2024, as recommended by the Association of Psychologists of Nova Scotia, our fees for therapy and related services are as follows:

    ServiceRate
    Individual Therapy$225/hour
    Couples & Family Therapy$250/hour
    Group Therapy$260 – $360/hour
    Psychological Testing & Screenings$225/hour
    Report Writing, Professional Correspondence Including Emails$250/hour
    Formal Assessments, IMEs$300/hour
    Forensic Assessment$350/hour*

    * Or as previously negotiated with Dr. Hessen-Kayfitz in a pre-retainer consultation.

    Please note, invoice date interest will be charged on overdue accounts at the rate of 2% per month (26.82% annually) and accounts still outstanding at the one year mark will be sent to collections for recovery.

    Insurance Coverage

    While private psychological services are not covered by MSI, they are covered under some Employee Assistance Programs (EAPs) and many extended health plans such as Medavie Blue Cross, Great West Life, SunLife.

    Please also be advised that psychological services are tax deductible as a medical expense.

    Direct Billing

    We direct bill to Medavie Blue Cross, Canada Life, Green Shield and Sun Life. This includes the Royal Canadian Mounted Police and Veteran's Affairs. The Lawyers Assistance Program (LAP), and First Nations Non-Insured Health Benefits (NIHB) have also agreed to cover the cost of psychological services directly.

    We cannot offer direct billing for services rendered by Candidate Registered Psychologists to providers such as Canada Life, Desjardins, NIHB, Green Shield, and RCMP. Only fully Registered Psychologists' services are eligible for direct billing. Patients and clients of our Candidate Registered Psychologists, however, may still submit their paid invoices to these insurers for reimbursement.

    Cancellation Policy

    We require at least 24 hours notice of cancellation. For Monday appointments, please provide cancellation notice by 12:00 pm on Friday.

    The cost for time missed or cancelled without sufficient notice rests with you. In the case of illness, a phone session can be arranged. Fees for missed appointments must be paid in full to retain any further appointments in our schedule.

    Snow Policy

    If either Metro Transit is running on Snow Plan OR Dalhousie University is CLOSED, we will try to give clients the option of re-booking without financial consequence. If BOTH Metro Transit is on Snow Plan AND Dalhousie University is CLOSED, we will CLOSE the office and automatically re-book clients.